Warranty service plans for your PVC-u
Windows and Doors
If your warranty or guarantee has expired or your supplier/installer has just simply ceased trading then our service plan is perfect for you.
When your window or door hardware components fail or reach the end of their performance life, just contact our Customer Support Team who will arrange a suitable appointment with you for our Service Technician to complete the work(s) required or alternatively you can select your own appointment from our online booking system here,
Its as simple as that! And remember that the costs of labour, parts and materials are covered by your plan.
Enjoy the peace of mind that our service plans provide
Once you have a CWDR service plan your PVC-u window and door hardware components will be serviced, so you can rest assured that your components are covered not only for failure but also for fair wear and tear!.
Complete peace of mind
When you sign up for one of our service plans we will in addition to providing you with instant cover, arrange for a Service visit to ease and adjust your windows and doors, this is to ensure that your doors and windows are functioning correctly.
Whilst we are with you we will survey and catalogue all of the components incorporated into your windows and doors, this data will later assist our Service Technicians in selecting the correct replacement components when attending to any faults that you report to us, thus increasing the likelihood of a first time fix.
In addition to surveying and servicing your windows and doors, any hardware components that are found to be faulty will be replaced under the terms and conditions of your Service Plan.
Definition of window hardware:
Locks, handles, hinges, restriction devices, keeps, strikers and catches
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Definition of Door hardware:
Multipoint locks, keeps, hinges, restriction devices, strikers and catches, letterboxes, key cylinders and handle sets.
Definition of Working Days:
Please note that our service plans are currently available to customers with CT postcodes.
Please contact us if you have any queries relating to our service plans.
Please note that conservatories are not covered under a house service plan and require a additional seperate plan subject to survey
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